Student Finance Carmarthen Contact Information

For students based in Carmarthen and the surrounding areas, navigating Student Finance Wales (SFW) can sometimes require direct assistance. While Student Finance Wales is a national organization, knowing how to access support locally and remotely is crucial for a smooth application and funding process.

Direct Contact with Student Finance Wales:

Student Finance Wales doesn't have a physical office directly located within Carmarthen. Instead, they operate through a centralised contact centre. The primary method for reaching SFW is via telephone and online services.

• Telephone: The main contact number for Student Finance Wales is 0300 200 4050. This number is available Monday to Friday, typically from 8am to 6pm, but it's best to check the SFW website for the most up-to-date opening hours. Be prepared for potentially long wait times, especially during peak application periods (May-September).
• Online Account: The most efficient way to manage your student finance is through your online account on the Student Finance Wales website. You can track your application, view payment schedules, update your details, and send secure messages to SFW. This is often the quickest way to get answers to specific questions about your application.
• Website: The Student Finance Wales website (studentfinancewales.co.uk) is a comprehensive resource for information regarding eligibility, application processes, repayment terms, and more. Thoroughly explore the website before contacting them directly, as many common questions are answered online.

Alternative Support Channels:

While direct SFW contact is the main resource, consider these alternative avenues for assistance:

• University/College Student Services: If you are attending a university or college in Carmarthen or nearby, their student services department can offer guidance on student finance matters. They often have dedicated advisors who understand the SFW system and can provide tailored support. They can help with application advice, appeals, and troubleshooting.
• Citizens Advice Bureau (CAB): The Citizens Advice Bureau in Carmarthen (and nationally) provides free, independent, and impartial advice on a wide range of issues, including student finance. They can assist with understanding your entitlements and navigating the application process. You can find their contact details online or visit their local office.
• School/College Careers Advisors: If you are applying to university or college from school or sixth form, your careers advisor can provide information and support on student finance. They can help you understand your options and complete your application.

Tips for Contacting Student Finance Wales:

• Have your Customer Reference Number ready: This will help SFW quickly access your account.
• Be clear and concise: Clearly explain the issue you are facing and the specific information you need.
• Note the date and time of your call: Keep a record of any conversations you have with SFW, including the name of the advisor if possible.
• Consider sending a secure message: If your query isn't urgent, sending a message through your online account may be more efficient than calling.

By understanding the available contact options and preparing your information, you can effectively navigate Student Finance Wales and secure the funding you need for your studies.